Just Jump USA®jumpmycar.com

    Privacy Policy

    Effective date: November 8, 2026

    1. Introduction

    JumpMyCar.com ("JumpMyCar," "we," "us," or "our") operates the website located at https://jumpmycar.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

    By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of the Site immediately.

    This policy applies to all visitors of the Site, regardless of geographic location, and is designed to comply with the General Data Protection Regulation (GDPR) (EU/EEA/UK), the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Australia's Privacy Act 1988, and other applicable privacy and data protection laws.

    2. Information We Collect

    2.1 Information You Provide Voluntarily

    Reading the Site does not require registration or login. Service requests are made from a free JumpMyCar.com account, which is created on our booking site (book.jumpmycar.com); the details you enter there are collected by that booking site to set up your account and handle your request. On this Site, we do not collect personal information unless you voluntarily provide it by:

    • Sending us an email at hello@jumpmycar.com
    • Submitting feedback, corrections, or other correspondence

    When you contact us, we may collect your name, email address, and the content of your message.

    2.2 Information Collected Automatically

    When you visit the Site, we (and our third-party service providers) may automatically collect the following information:

    • Device and browser data: browser type and version, operating system, device type (desktop, tablet, mobile), screen resolution
    • Usage data: pages visited, time spent on pages, referral source, click patterns, scroll depth
    • Network data: IP address (which may be anonymized or truncated), approximate geographic location (country/region level only)
    • Technical data: HTTP headers, language preference, time zone

    This data is collected through standard server logs, analytics tools, and cookies (described in Section 3 below).

    2.3 Information We Do Not Collect

    We do not collect:

    • Social Security numbers, financial information, or payment data
    • Biometric data or health information
    • Data from children (see Section 10)
    • Precise geolocation (GPS coordinates)
    • Audio, video, or photographic data

    3. Cookies and Tracking Technologies

    3.1 What We Use

    The Site may use the following types of cookies and similar technologies:

    • Strictly necessary cookies: Required for the Site to function (e.g., session management, security). These cannot be disabled.
    • Analytics cookies: Used to understand how visitors interact with the Site (e.g., which pages are most visited, traffic sources). We use privacy-respecting analytics tools and may anonymize IP addresses where possible. This includes Google Analytics, which receives the pages you view, how you arrived (including from our ads), your IP address, and browser and device details, and may set cookies to recognize repeat visits. It runs only under the same cookie choice as Google Ads measurement (Section 3.3), and the visit can be recognized on our booking site (book.jumpmycar.com) as well.
    • Preference cookies: Remember your settings such as theme preference (light/dark mode) and your cookie choice.
    • Advertising measurement (Google Ads): We use the Google tag from Google Ads to measure whether our ads lead to visits and to taps through to the free account sign-up page. When you arrive from one of our ads, Google may receive the ad click identifier, the pages involved, the time of the action, your IP address, and browser and device details, and may set cookies to connect the ad click to that action. The ad click can also be passed on to our booking site (book.jumpmycar.com) so the same visit is recognized there. Google uses this to report results to us and to optimize our ad campaigns. Learn how Google uses information at business.safety.google/privacy.

    3.2 What We Do Not Use

    • We do not serve display ads on the Site
    • We do not send your name, email address, or phone number to Google for ad matching
    • We do not use social media tracking scripts
    • We do not sell data to data brokers

    3.3 Your Cookie Choice

    Visitors in the EU/EEA, the United Kingdom, Switzerland, and Canada (including Quebec) are asked before any advertising or Google Analytics cookies are used, and Google Ads measurement and Google Analytics stay off for them unless they accept. Rejecting is as easy as accepting, and the Site works the same either way. Visitors elsewhere have advertising measurement on by default and can turn it off at any time. Everyone can change or withdraw their choice at any time using the Cookie settings link at the bottom of every page; a withdrawal takes effect immediately, including in other open tabs. We keep a record on your device of your choice, when you made it, and which version of this notice you saw. We honor the Global Privacy Control (GPC) browser signal as a refusal of advertising measurement.

    3.4 Managing Cookies in Your Browser

    You can control or delete cookies through your browser settings. Most browsers allow you to refuse cookies entirely, delete existing cookies, or be prompted before accepting cookies. Note that disabling strictly necessary cookies may affect Site functionality. For more information, visit www.allaboutcookies.org.

    4. How We Use Your Information

    We use information we collect for the following purposes:

    • To operate and maintain the Site: Ensuring pages load correctly, diagnosing technical issues, and improving performance
    • To improve our content: Understanding which guides are most useful, identifying content gaps, and improving accuracy
    • To respond to your inquiries: If you contact us via email, we use your information solely to respond to your message
    • To comply with legal obligations: Including responding to lawful requests from public authorities
    • To protect our rights: Detecting and preventing fraud, abuse, or security incidents

    5. Legal Basis for Processing (GDPR)

    If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under the following legal bases:

    • Legitimate interests (Article 6(1)(f)): We have a legitimate interest in understanding how visitors use our Site to improve our content and user experience. We have assessed that this processing does not override your fundamental rights and freedoms.
    • Consent (Article 6(1)(a)): Where required by law, we obtain your consent before placing non-essential cookies. You may withdraw consent at any time.
    • Legal obligation (Article 6(1)(c)): We may process data to comply with applicable laws and regulations.
    • Contract performance (Article 6(1)(b)): When you contact us, processing is necessary to respond to your request.

    6. Affiliate Links and Third-Party Products

    Some pages on the Site contain affiliate links to third-party retailers (e.g., Amazon). When you click an affiliate link:

    • You leave the Site and are directed to a third-party website
    • The third party may place their own cookies on your device
    • We may earn a commission on qualifying purchases
    • We do not receive your name, payment information, or purchase details from the retailer — only aggregated sales data

    Affiliate relationships do not influence our editorial content, testing methodology, or product recommendations. Products are evaluated on measured performance. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.

    7. Third-Party Service Providers

    We may share information with the following categories of service providers, solely for the purposes described in this policy:

    • Hosting and infrastructure: Cloud hosting providers that store and serve the Site
    • Analytics: Privacy-respecting analytics tools that help us understand Site usage
    • Advertising measurement: Google Ads, which measures and optimizes our ad campaigns as described in Section 3, subject to your cookie choice
    • Site analytics: Google Analytics, which reports how visitors use the Site and our booking site as described in Section 3, subject to your cookie choice
    • Content delivery networks (CDNs): Services that deliver Site assets efficiently to visitors worldwide
    • Email: Email service providers, only if you initiate contact with us

    These providers process data on our behalf and are contractually obligated to handle your data in accordance with this Privacy Policy and applicable law. We do not sell, rent, or trade personal information to any third party for their own marketing purposes.

    8. International Data Transfers

    The Site is operated from the United States. If you are accessing the Site from outside the United States (including from the EU/EEA, UK, Canada, or Australia), please be aware that your data may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.

    Where required by applicable law (e.g., GDPR), we ensure appropriate safeguards are in place for international transfers, including:

    • Standard Contractual Clauses (SCCs) approved by the European Commission
    • Adequacy decisions where applicable
    • Other lawful transfer mechanisms as permitted by applicable law

    9. Data Retention

    • Server logs: Retained for up to 90 days, then automatically deleted
    • Analytics data: Retained in aggregated, anonymized form for up to 26 months
    • Email correspondence: Retained for as long as reasonably necessary to address your inquiry, and then deleted or archived. You may request deletion at any time.
    • Cookies: Session cookies expire when you close your browser. Persistent cookies expire according to their individual settings (typically 12 months or less).

    10. Children's Privacy

    The Site is not directed at children under the age of 13 (or the applicable age of digital consent in your jurisdiction, such as 16 in some EU member states). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at hello@jumpmycar.com and we will promptly delete it.

    11. Your Rights

    11.1 Rights Under GDPR (EU/EEA/UK Residents)

    If you are located in the EU, EEA, or UK, you have the right to:

    • Access — Request a copy of the personal data we hold about you
    • Rectification — Request correction of inaccurate data
    • Erasure — Request deletion of your personal data ("right to be forgotten")
    • Restrict processing — Request that we limit how we use your data
    • Data portability — Receive your data in a structured, machine-readable format
    • Object — Object to processing based on legitimate interests
    • Withdraw consent — Where processing is based on consent, withdraw it at any time
    • Lodge a complaint — File a complaint with your local data protection authority

    11.2 Rights Under CCPA/CPRA (California Residents)

    If you are a California resident, you have the right to:

    • Know — Request disclosure of the categories and specific pieces of personal information we have collected
    • Delete — Request deletion of personal information we have collected
    • Correct — Request correction of inaccurate personal information
    • Opt out of sale or sharing — We do not sell personal information. Google Ads measurement may count as "sharing" under the CCPA/CPRA; you can opt out at any time with the Cookie settings link at the bottom of every page or by turning on Global Privacy Control in your browser
    • Non-discrimination — We will not discriminate against you for exercising your privacy rights

    We have not sold personal information, and we do not use or disclose sensitive personal information for purposes other than those permitted by the CCPA/CPRA.

    11.3 Rights Under PIPEDA (Canadian Residents)

    Canadian residents have the right to access personal information we hold about them, challenge its accuracy, and withdraw consent to its collection, use, or disclosure, subject to legal or contractual restrictions.

    11.4 Rights Under the Privacy Act 1988 (Australian Residents)

    Australian residents may request access to and correction of their personal information under the Australian Privacy Principles (APPs). You may also complain to the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs.

    11.5 How to Exercise Your Rights

    To exercise any of the rights described above, please contact us at hello@jumpmycar.com. We will verify your identity before processing your request and respond within 30 days (or within the time frame required by applicable law). If we need additional time, we will notify you of the extension and the reasons for it.

    12. AI-Generated Content Disclosure

    Certain content on the Site, including vehicle-specific battery location guides, may be generated or assisted by artificial intelligence (AI) tools. All AI-generated content is reviewed and edited by our editorial team before publication. We disclose AI involvement for transparency purposes; however, AI-generated content is subject to the same accuracy standards and disclaimers described in our Terms of Use.

    13. "Do Not Track" Signals

    Some browsers transmit "Do Not Track" (DNT) signals. There is no uniform standard for responding to DNT signals. We do not currently respond to DNT signals. We do honor the Global Privacy Control (GPC) signal as a refusal of Google Ads measurement (see Section 3.3). We will update this policy if an industry-standard approach to DNT is established.

    14. Security

    We implement reasonable technical and organizational measures to protect information collected through the Site, including HTTPS encryption for all pages, secure hosting infrastructure, and access controls for internal systems. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

    15. Links to Third-Party Websites

    The Site contains links to third-party websites, including affiliate retail partners, manufacturer websites, and reference sources. We are not responsible for the privacy practices, content, or security of any third-party website. We encourage you to review the privacy policy of any website you visit.

    16. Changes to This Privacy Policy

    We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the "Effective date" at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

    17. Contact Information

    For all privacy-related inquiries, data access requests, or complaints, please contact:

    JumpMyCar
    Email: hello@jumpmycar.com
    Website: https://jumpmycar.com

    If you are in the EU/EEA and are unsatisfied with our response, you have the right to lodge a complaint with your local Data Protection Authority (DPA). A list of DPAs is available at https://edpb.europa.eu.